Privacy Policy

Thank you for your interest in our company. Protecting your personal data is important to us. Below, we inform you about the processing of personal data when you visit our website and in the course of our business relationships.

Processing is carried out in compliance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and the Swiss Federal Act on Data Protection (FADP).

1. Companies Responsible for Data Processing

Solida Safety Line GmbH and Solida Safety Line AG are legally independent companies operating under a shared corporate identity and using the website www.solida.de.

Solida Safety Line GmbH – Germany

Solida Safety Line GmbH
Emmerstedter Straße 30
38350 Helmstedt
Germany

Managing Directors: Stefan Ahrens, Dr. Matthias Dietze, Corinna Kießig-Möller
Telephone: +49 5351 395-0
E-Mail: datenschutz@solida.de

Solida Safety Line GmbH manufactures and supplies our products and serves business customers worldwide outside Switzerland.

Solida Safety Line AG – Switzerland

Solida Safety Line AG
Promenadenstrasse 20
8280 Kreuzlingen
Switzerland

Telephone: +41 71 686 90 90
E-Mail: info@solidaag.ch

Solida Safety Line AG is a legally independent sales company serving business customers in Switzerland. Among other things, it receives products supplied by Solida Safety Line GmbH.

Customer service and administrative order processing for both companies are handled centrally at the Helmstedt location. For the storage and shipment of goods within Switzerland, Solida Safety Line AG works with an external logistics service provider.

For personal data arising from customer and business relationships, the company that determines the purposes and means of the respective processing is generally responsible. Responsibility is assigned according to the specific business transaction and processing activity.

2. General Information on Data Processing

We process personal data only insofar as this is necessary to operate our website, handle business inquiries, perform contractual services, fulfill legal obligations, or where another legal basis exists.

This includes, in particular, names, business contact details, company affiliations, communication content, and information relating to quotations, orders, and order processing.

Even where business is conducted exclusively between companies (B2B), personal data relating to contact persons, employees, and other points of contact may be processed.

3. Legal Bases for Data Processing

Where the GDPR applies, personal data is processed in particular on the following legal bases:

Art. 6(1)(a) GDPR – Consent of the data subject.
Art. 6(1)(b) GDPR – Performance of a contract or taking steps prior to entering into a contract, where the data subject is personally a party to the contract.
Art. 6(1)(c) GDPR – Compliance with legal obligations.
Art. 6(1)(f) GDPR – Pursuit of legitimate interests, for example in maintaining a secure website, efficient business communication, and proper order processing.

In connection with Swiss business transactions, we also take into account the applicable provisions of Swiss data protection law.

4. Contact by Telephone and Email

If you contact us by telephone or email, we process the information you provide in order to handle your inquiry and, where applicable, establish or conduct a business relationship.

This may include, in particular, your name, business email address, telephone number, company affiliation, and the content of your inquiry.

Inquiries are handled centrally by our employees in Helmstedt. Inquiries concerning the Swiss market are generally processed within the business operations of Solida Safety Line AG. Solida Safety Line GmbH is generally responsible for other markets.

Depending on the circumstances, the legal basis is Art. 6(1)(b) or (f) GDPR. In the case of inquiries from contact persons at our business customers, our legitimate interest lies in particular in handling business communications.

5. Processing of Customer and Order Data

In the course of our business relationships, we process personal data necessary for preparing quotations, processing orders, issuing invoices, delivering goods, and supporting our business customers.

This includes, in particular:

Names and contact details of business contact persons
Company and billing addresses
Delivery addresses and recipient information
Quotation and order data
Invoice and payment information
Business correspondence

Solida Safety Line GmbH is generally responsible for business operations outside Switzerland. Solida Safety Line AG handles business transactions and invoicing for business customers in Switzerland.

Separate clients are maintained in the merchandise management system for the two companies. Administrative processing is handled centrally in Helmstedt.

6. Cooperation Between the Solida Companies

Solida Safety Line GmbH and Solida Safety Line AG cooperate in the manufacture, procurement, distribution, and administrative processing of business transactions.

As part of this cooperation, personal data from business contacts and orders may be processed or transferred between the companies insofar as this is necessary for the relevant business processes and legally permissible.

Business transactions are processed centrally in Helmstedt. Which company is responsible for individual processing activities under data protection law depends on the actual decision-making authority and the respective business processes.

7. Logistics and Shipping

We work with external transport, warehousing, and logistics service providers to carry out deliveries.

For deliveries within Switzerland, Solida Safety Line AG uses an external logistics service provider responsible for storing and shipping goods to our Swiss business customers.

The necessary delivery information is transmitted for this purpose. This may include company names, delivery addresses, names of contact persons, and order-related shipping information.

The transfer takes place for the performance of the relevant delivery and business processes on an applicable legal basis.

8. Hosting and Server Log Files

When you access our website, technical information may be collected automatically by the web server. This includes, in particular:

IP address
Date and time of access
Pages and files accessed
Browser and operating system used
Referrer URL
Amount of data transferred

This information is used for the technical provision, stability, error analysis, and security of our website.

Where the GDPR applies, the legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in operating our website securely and without disruption.

9. Cookies and Consent Management

Our website uses cookies and similar technologies. Some are necessary for the technical operation of the website. Others may be used, for example, for statistical analysis of website usage.

To manage consent, we use a cookie consent solution within our Contao content management system.

Visitors can use the cookie settings to specify which optional processing activities they wish to consent to. Consent may be withdrawn at any time with effect for the future.

Technically necessary cookies may be used, for example, to manage sessions and protect against unauthorized requests.

Where required by law, non-essential cookies and similar technologies are used only after the relevant consent has been obtained.

10. Google Analytics

We use Google Analytics for statistical analysis of the use of our website. The provider for users in the European Economic Area is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables us to analyze information about the use of our website. This may include, in particular, pages accessed, duration of use, interactions, technical information about the device used, and approximate location information.

When Google Analytics 4 is used, cookies and similar technologies may also be employed. The specific data processing depends on the technical configuration of the service.

Processing based on consent takes place in accordance with Art. 6(1)(a) GDPR. The relevant statutory provisions also apply to accessing or storing information on a user’s device.

When Google Analytics is used, personal data may also be transferred to Google companies and other recipients outside the European Economic Area. Such transfers take place in accordance with the applicable requirements of data protection law.

For more information, please see Google’s Privacy Policy:
https://policies.google.com/privacy

Information about Google Analytics:
https://support.google.com/analytics/

11. Third-Party Content and Services

Content and services from external providers may be embedded on our website. These may include, for example, maps, videos, or external fonts.

When such services are used, technical information, in particular IP addresses, may be transmitted to the relevant provider.

Where consent is required for this purpose, the content or service is embedded only after such consent has been given.

12. Data Transfers Between Germany and Switzerland

As a result of the cooperation between our two companies, personal data may be processed and transferred between Germany and Switzerland.

Switzerland is covered by an adequacy decision of the European Commission. Data transfers from within the scope of the GDPR to Switzerland can therefore generally take place on this basis.

The applicable statutory data protection provisions must also be observed when data is transferred from Switzerland to Germany.

Where personal data is transferred to other countries, this is carried out in compliance with the applicable legal requirements.

13. Retention Periods and Deletion

Personal data is stored only for as long as is necessary for the respective processing purposes or as long as statutory retention obligations apply.

Business and accounting records may, in particular, be subject to retention obligations under commercial and tax law.

Once the purpose of processing no longer applies and statutory retention periods have expired, personal data is deleted unless another legal basis permits or requires further storage.

14. Rights of Data Subjects

Under the applicable data protection laws, data subjects have, in particular, the following rights:

Access to stored personal data
Rectification of inaccurate data
Erasure of personal data
Restriction of processing, where applicable
Data portability, where applicable
Objection to certain types of data processing
Withdrawal of consent with effect for the future

To exercise your rights, you may contact the addresses listed in the section “Companies Responsible for Data Processing”.

15. Data Protection Supervisory Authorities

Germany
The State Commissioner for Data Protection of Lower Saxony
Prinzenstraße 5
30159 Hannover
www.lfd.niedersachsen.de

Switzerland
Federal Data Protection and Information Commissioner (FDPIC)
www.edoeb.admin.ch

Data subjects may lodge a complaint with a competent data protection supervisory authority subject to the applicable statutory requirements.

16. Updates to This Privacy Policy

We reserve the right to amend this Privacy Policy if legal requirements, technical functions of our website, or our business processes change.

Last updated: October 2026

Data Protection Information for Customers, Suppliers and Business Partners

Protecting personal data is important to us. This data protection information explains to customers, suppliers, service providers and other business partners how we process personal data in the course of our business relationships.

Solida Safety Line GmbH and Solida Safety Line AG are two legally independent companies operating under a shared corporate identity. Personal data is processed in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and the Swiss Federal Act on Data Protection (FADP).

1. Responsible Companies

As a general rule, the company that determines the purposes and means of the respective processing is responsible for processing personal data.

Solida Safety Line GmbH – Germany

Solida Safety Line GmbH
Emmerstedter Straße 30
38350 Helmstedt
Germany

Managing Directors: Stefan Ahrens, Dr. Matthias Dietze, Corinna Kießig-Möller
Telephone: +49 5351 395-0
Email: datenschutz@solida.de

Solida Safety Line GmbH manufactures and supplies our products and serves business customers worldwide outside Switzerland.

Solida Safety Line AG – Switzerland

Solida Safety Line AG
Promenadenstrasse 20
8280 Kreuzlingen
Switzerland

Telephone: +41 71 686 90 90
Email: info@solidaag.ch

Solida Safety Line AG is an independent distribution company serving exclusively business customers in the Swiss market.

The administrative processing of customer inquiries, orders and business transactions for both companies is handled centrally in Helmstedt. The companies use separate instances of the merchandise management system.

2. Collection and Processing of Personal Data

In the context of our business relationships, we process the following categories of data in particular:

Company data, such as company name and business address
Personal details of business contacts
Business contact details, in particular telephone numbers and email addresses
Professional role and company affiliation
Quotation, order and contract data
Invoice and payment information
Delivery addresses and shipping information
Business correspondence
Other information necessary for conducting the business relationship

We obtain this data primarily directly from our business partners, their employees or other authorized contacts. Where applicable, we also obtain business contact details from publicly accessible company directories or as part of existing business relationships.

As we operate exclusively in the business-to-business (B2B) sector, data processing primarily concerns contacts and employees of our customers, suppliers and business partners.

3. Purposes and Legal Bases of Data Processing

We process personal data for the following purposes in particular:

Handling business inquiries
Preparing and processing quotations
Initiating and conducting business relationships
Processing orders
Delivering and shipping goods
Invoicing and processing payments
Customer service and business communication
Handling complaints and warranty claims
Complying with statutory retention and documentation obligations
Safeguarding legitimate business interests

Where the GDPR applies, processing is based in particular on Art. 6(1)(b) GDPR, where the data subject is personally a party to the contract, Art. 6(1)(c) GDPR for compliance with legal obligations, and Art. 6(1)(f) GDPR for the purposes of legitimate interests.

Our legitimate interests include, in particular, efficient business operations, communication with contacts at our business partners, maintaining existing business relationships, and establishing, exercising and defending legal claims.

Where processing is based on consent, it is carried out in accordance with Art. 6(1)(a) GDPR. Consent given may be withdrawn at any time with effect for the future.

4. Cooperation Between the Solida Companies

Solida Safety Line GmbH and Solida Safety Line AG cooperate in the manufacture, procurement, distribution and administrative handling of business processes.

Solida Safety Line GmbH centrally organizes the handling of customer inquiries and business transactions. This also includes administrative activities for the Swiss company Solida Safety Line AG.

As part of this cooperation, personal data may be processed or transferred between the two companies to the extent necessary for the respective business processes and permitted under data protection law.

Solida Safety Line AG is generally responsible for business relationships with Swiss customers. Solida Safety Line GmbH serves business customers outside Switzerland.

Responsibility under data protection law is determined by the actual decision-making authority in relation to the respective processing activity.

5. Disclosure of Personal Data

Within each company, access to personal data is granted only to those individuals and organizational units that require it to perform their duties.

Personal data may be disclosed to external recipients in particular in the following cases:

For processing orders and deliveries
To transport, shipping and logistics service providers
To IT and software service providers
To tax advisors, auditors and other service providers subject to professional confidentiality obligations
To banks and payment service providers
To public authorities where there is a legal obligation
To lawyers or courts where necessary for legal proceedings
To other recipients where an appropriate legal basis exists

Where external service providers process personal data on our behalf, the necessary data protection agreements are concluded.

6. Logistics and Shipping in Switzerland

Solida Safety Line AG works with an external logistics service provider in Switzerland for the storage and shipping of its products.

The products are procured through international supply chains and stored in Switzerland. Once a customer order has been received and processed, the order information necessary for shipping is transmitted to the logistics service provider.

This includes, in particular, the company name, delivery address, contact person and necessary details of the products ordered and their shipment.

This information is transmitted only to the extent necessary to process the respective order and delivery.

7. Data Transfers to Third Countries

Due to our international business activities, personal data may also be processed across national borders in the course of conducting business.

This applies in particular to cooperation between Solida Safety Line GmbH in Germany and Solida Safety Line AG in Switzerland.

The European Commission has adopted an adequacy decision for data transfers to Switzerland that fall within the scope of the GDPR.

Where personal data is transferred to other countries outside the European Economic Area, this is done in compliance with the applicable legal requirements. Where necessary, appropriate safeguards, in particular recognized standard contractual clauses, are used for this purpose.

8. Storage and Deletion of Personal Data

As a general rule, personal data is stored only for as long as it is needed for the respective processing purposes or as long as statutory retention obligations apply.

In particular, business records, invoices and tax-relevant documents may be subject to statutory retention periods.

Once the respective retention periods have expired and there are no further legal grounds for storage, the data is deleted or, where possible, anonymized.

9. Rights of Data Subjects

Data subjects have, in particular, the following rights under the applicable data protection laws:

Access to information about the processing of personal data
Rectification of inaccurate personal data
Erasure of personal data
Restriction of processing, where applicable
Objection to certain processing activities
Data portability, where applicable
Withdrawal of consent given, with effect for the future

To exercise your rights, you may contact the company responsible for the respective processing.

Germany:
datenschutz@solida.de

Switzerland:
info@solidaag.ch

In addition, data subjects have the right to lodge a complaint with a competent data protection supervisory authority, subject to the applicable legal requirements.

10. Obligation to Provide Personal Data

Providing personal data is generally not required by law unless specific legal obligations apply.

However, to initiate and conduct a business relationship, we require certain information, in particular business contact details, delivery information and, where applicable, billing details.

Without the required information, it may not be possible to conduct a business relationship, or it may only be possible to do so to a limited extent.

11. Automated Decision-Making

We do not use solely automated decision-making, including profiling within the meaning of Art. 22 GDPR, to establish and conduct our relationships with customers, suppliers and business partners.

12. Updates to This Data Protection Information

We reserve the right to amend this data protection information if legal requirements, our corporate organization or the underlying business processes change.

Last updated: October 2026

Privacy Information for Applicants

Protecting your personal data is important to us. Below, we inform you about how we process your personal data as part of the application process and what data protection rights you have.

This privacy information applies to applications submitted to Solida Safety Line GmbH in Germany and Solida Safety Line AG in Switzerland. Both companies are legally independent entities. Processing is carried out in accordance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and the Swiss Federal Act on Data Protection (FADP).

1. Companies Responsible for Data Processing

The company to which you apply is generally responsible for processing your application data.

Solida Safety Line GmbH – Germany

Solida Safety Line GmbH
Emmerstedter Straße 30
38350 Helmstedt
Germany

Managing Directors: Stefan Ahrens, Dr. Matthias Dietze, Corinna Kießig-Möller
Telephone: +49 5351 395-0
E-Mail: datenschutz@solida.de

Solida Safety Line AG – Switzerland

Solida Safety Line AG
Promenadenstrasse 20
8280 Kreuzlingen
Switzerland

Telephone: +41 71 686 90 90
E-Mail: info@solidaag.ch

Where applications are handled administratively by employees at the Helmstedt location, the personal data required for this purpose may be processed as part of the cooperation between the companies. Responsibility under data protection law depends on the respective application process and the actual decision-making authority.

2. Purposes and Legal Bases of Data Processing

We process your personal data to conduct the application process and decide whether to establish an employment relationship.

For applications to Solida Safety Line GmbH, processing is based in particular on Art. 6(1)(b) GDPR in conjunction with the applicable provisions of German employee data protection law.

For applications to Solida Safety Line AG, processing is carried out in compliance with the applicable provisions of Swiss data protection law and, where relevant, other applicable regulations.

In addition, we may process personal data where necessary to establish, exercise or defend legal claims. Where the GDPR applies, the legal basis is, in particular, Art. 6(1)(f) GDPR.

Where processing is based on your consent, the legal basis is Art. 6(1)(a) GDPR. Consent that has been given may be withdrawn at any time with effect for the future.

3. Categories of Personal Data

As part of your application, we may process the following personal data in particular:

First and last name
Address and contact details
Curriculum vitae and cover letter
Information about school education and vocational training
Professional qualifications and further training
Employment references and proof of qualifications
Information about previous employment relationships
Information from job interviews
Other information you provide during the application process
Where applicable, publicly available professional information

Special categories of personal data within the meaning of Art. 9 GDPR are processed only where an appropriate legal basis exists.

4. Sources of Personal Data

As a rule, we receive your personal data directly from you as part of your application.

In addition, we may process professional information from publicly accessible sources where this is necessary for conducting the application process and legally permissible.

5. Recipients of Personal Data

Within the respective company, only persons directly involved in conducting the application process and deciding on your application are granted access to your application data.

Where application processes are handled centrally at the Helmstedt location, appropriately authorized employees of Solida Safety Line GmbH may also be involved in processing applications to Solida Safety Line AG.

In addition, external IT providers or other service providers may process personal data where this is necessary to conduct the application process. Where these service providers act as processors, the agreements required by law are concluded.

6. Transfers of Data to Third Countries

As part of the cooperation between our companies, application data may be processed or transferred between Germany and Switzerland where necessary for the respective application process.

The European Commission has adopted an adequacy decision for transfers of data to Switzerland within the scope of the GDPR.

Where personal data is transferred to other countries outside the European Economic Area, this takes place only in compliance with the applicable legal requirements.

7. Retention Period and Deletion

As a rule, we store your personal data only for as long as necessary to conduct the application process.

If an application to Solida Safety Line GmbH does not result in an employment relationship, the application documents are generally deleted no later than six months after completion of the application process, unless longer retention is necessary to establish, exercise or defend legal claims.

For applications to Solida Safety Line AG, the retention period is determined by the applicable Swiss data protection regulations and the requirements of the respective application process.

Longer retention, for example to consider you for future job vacancies, takes place only on a legally permissible basis.

If an employment relationship is established, the application data required for this purpose may be transferred to the personnel file and further processed to carry out the employment relationship.

8. Rights of Data Subjects

Under the applicable data protection laws, you have the following rights in particular:

Access to information about the processing of your personal data
Rectification of inaccurate personal data
Erasure of personal data
Restriction of processing, where applicable
Objection to certain processing of data
Data portability, where applicable
Withdrawal of consent with effect for the future

To exercise your rights, you may contact the respective company.

Germany:
datenschutz@solida.de

Switzerland:
info@solidaag.ch

In addition, subject to the statutory requirements, you have the right to lodge a complaint with a competent data protection supervisory authority.

9. Requirement to Provide Personal Data

As a rule, you are not legally required to provide personal data. However, we need certain information to conduct an application process, in particular your contact details and information about your professional qualifications.

Without this information, we may be unable to consider an application, or may be able to consider it only to a limited extent.

10. Automated Decision-Making

We do not use solely automated decision-making, including profiling, within the meaning of Art. 22 GDPR in our application processes.

11. Updates to This Privacy Information

We reserve the right to amend this privacy information if legal requirements, our corporate organization or the procedures of our application processes change.

Last updated: October 2026

Privacy Information for Complaints

The protection of your personal data is important to us. Below, we inform you about how we process personal data when handling complaints, product defects, warranty claims and associated returns.

This privacy information applies to Solida Safety Line GmbH in Germany and Solida Safety Line AG in Switzerland. Both companies are legally independent and operate under a shared corporate identity. We comply with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and the Swiss Federal Act on Data Protection (FADP).

1. Companies Responsible

The company that determines the purposes and means of the respective processing is generally responsible for processing your personal data. Responsibility depends in particular on the relevant business relationship and the specific complaint.

Solida Safety Line GmbH – Germany

Solida Safety Line GmbH
Emmerstedter Straße 30
38350 Helmstedt
Germany

Managing Directors: Stefan Ahrens, Dr. Matthias Dietze, Corinna Kießig-Möller
Telephone: +49 5351 395-0
E-Mail: datenschutz@solida.de

Solida Safety Line GmbH manufactures and supplies our products and serves business customers worldwide outside Switzerland.

Solida Safety Line AG – Switzerland

Solida Safety Line AG
Promenadenstrasse 20
8280 Kreuzlingen
Switzerland

Telephone: +41 71 686 90 90
E-Mail: info@solidaag.ch

Solida Safety Line AG is an independent distribution company serving business customers within Switzerland.

The organizational handling of complaints for both companies may be carried out centrally by employees at the Helmstedt location. Responsibility under data protection law depends on the actual decision-making authority for the respective processing activity.

2. Purposes and Legal Bases of Data Processing

We process personal data insofar as necessary to receive, assess, handle and document complaints.

These purposes include in particular:

Receiving and handling complaints
Assessing product complaints and warranty claims
Communicating with customers and contact persons
Organizing returns and replacement deliveries
Technical examination of products subject to complaints
Documenting quality deviations
Compliance with legal obligations
Establishing, exercising or defending legal claims

Our legitimate interests include, in particular, the proper handling of complaints, ensuring product quality, communication with business contacts and the enforcement or defense of legal claims.

Processing activities of the Swiss Solida Safety Line AG are additionally subject to the applicable provisions of Swiss data protection law.

3. Categories of Personal Data

In connection with complaints, the following data in particular may be processed:

Company name and business address
Name and role of the business contact person
Telephone number and email address
Order, invoice and delivery information
Product names, item numbers and batch information
Description of the complaint and the product concerned
Photographs and other documents submitted with the complaint
Information on returns and replacement deliveries
Business correspondence relating to the complaint

Processing takes place only insofar as the relevant information is necessary to handle the complaint or comply with legal obligations.

4. Sources of Personal Data

As a rule, we receive personal data directly from our business customers or their contact persons in connection with a complaint.

In addition, information from existing business relationships, orders, deliveries and previously available order documents may be used insofar as necessary to handle the respective complaint.

5. Recipients of Personal Data

Within our companies, only employees entrusted with handling the respective complaint have access to personal data.

In the course of handling complaints, personal data may be exchanged between Solida Safety Line GmbH and Solida Safety Line AG insofar as necessary for technical examination, processing or resolution of the complaint and permitted under data protection law.

In addition, data may be disclosed to the following recipients where necessary in individual cases:

Transport and shipping service providers
External warehousing and logistics service providers
Manufacturers and suppliers for technical examinations
External testing bodies and experts
IT service providers within the scope of their respective duties
Public authorities where legal obligations apply
Lawyers, courts or insurance companies where necessary for processing or legal clarification

Where external service providers process personal data on our behalf, the agreements required by law are concluded.

6. Cooperation with External Logistics Service Providers

For the Swiss market, Solida Safety Line AG works with an external logistics service provider responsible for warehousing and shipping goods.

In connection with complaints, the personal data necessary to organize returns, replacement deliveries or other logistics measures may be transmitted to this service provider.

This includes in particular the company name, delivery or collection address, contact persons and information required for the respective shipment or return.

7. International Data Transfers

Due to the cooperation between Solida Safety Line GmbH in Germany and Solida Safety Line AG in Switzerland, personal data may be processed across national borders.

The European Commission has issued an adequacy decision covering transfers of data subject to the GDPR to Switzerland.

Where data is transferred to recipients in other countries outside the European Economic Area in connection with the handling of complaints, the applicable legal requirements are observed.

8. Retention Period and Deletion

We retain personal data relating to complaints only for as long as necessary for processing, documentation and compliance with legal obligations.

Where complaint documents are subject to retention obligations under commercial or tax law or are required to establish, exercise or defend legal claims, longer retention periods may apply.

Once the relevant retention periods have expired, personal data is deleted or, where possible, anonymized, unless another legal basis requires continued storage.

9. Rights of Data Subjects

Under the applicable data protection laws, you have the following rights in particular:

Access to information about the processing of personal data
Rectification of inaccurate personal data
Erasure of personal data
Restriction of processing, where applicable
Objection to certain processing of data
Data portability, where applicable
Withdrawal of consent with effect for the future

To exercise your rights, you can contact the company responsible in each case.

Germany:
datenschutz@solida.de

Switzerland:
info@solidaag.ch

In addition, you have the right to lodge a complaint with a competent data protection supervisory authority, subject to the applicable legal requirements.

10. Requirement to Provide Personal Data

The provision of personal data is generally not required by law. However, to handle a complaint, we need certain information, in particular details of the order or product concerned and the contact details of a contact person.

Without this information, it may not be possible to process a complaint, or processing may be limited.

11. Automated Decision-Making

We do not use solely automated decision-making, including profiling, within the meaning of Art. 22 GDPR when handling complaints.

12. Updates to This Privacy Information

We reserve the right to amend this privacy information if legal requirements, our corporate organization or our complaint handling procedures change.

Last updated: October 2026

Privacy Notice for LinkedIn

This privacy notice informs you about the processing of personal data in connection with our company presence on the LinkedIn social media platform.

The LinkedIn company page is operated exclusively by Solida Safety Line GmbH. It provides information about our companies, products and services and is used to communicate with business customers, suppliers, business partners, applicants and other interested persons.

1. Responsible Company

Solida Safety Line GmbH
Emmerstedter Straße 30
38350 Helmstedt
Germany

Managing Directors: Stefan Ahrens, Dr. Matthias Dietze, Corinna Kießig-Möller
Telephone: +49 5351 395-0
E-Mail: datenschutz@solida.de

Solida Safety Line GmbH operates the LinkedIn company page and is responsible for the data processing it initiates. Certain processing activities relating to Page Insights are subject to joint controllership with LinkedIn.

Solida Safety Line AG, based in Kreuzlingen (Switzerland), is a legally independent distribution company for the Swiss market. It may be featured on the LinkedIn page as part of our shared brand identity but does not operate its own LinkedIn company page.

2. LinkedIn Platform Provider

The platform provider for users in the European Economic Area is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.

When you use LinkedIn, the platform operator independently processes personal data. This may include, in particular, information about your user profile, activities, devices used, IP address and interactions with content.

We have only limited influence over the extent of the independent data processing carried out by LinkedIn. Further information is available in the LinkedIn Privacy Policy.

3. Purposes and Legal Bases of Data Processing

We use our LinkedIn company page for the following purposes in particular:

Information about our companies, products and services
Corporate communication and public relations
Communication with business customers and business partners
Maintaining existing business relationships
Responding to inquiries and messages
Information about company activities and events
Information about job vacancies and career opportunities
Analyzing the reach and interactions of our posts

The legal basis for processing personal data initiated by us is, in particular, Art. 6(1)(f) GDPR. Our legitimate interest lies in corporate communication, providing information about our products and services and maintaining business contacts.

Where processing is based on your consent, the legal basis is Art. 6(1)(a) GDPR. Depending on the circumstances, other legal bases may apply when responding to specific inquiries.

4. Processing in Connection with Interactions and Messages

When you visit our LinkedIn company page, comment on posts, react to content or send us messages, we may process the personal data visible to us in this context.

This includes in particular:

Profile name and publicly visible profile information
Profile picture
Professional role and company affiliation
Comments, reactions and interactions
Contents of messages and business inquiries
Other information provided voluntarily

We process this data insofar as necessary for communication, responding to inquiries or maintaining business contacts.

Where an inquiry concerns a specific business transaction, the information necessary for further processing may be transferred to our internal communication and business systems.

5. Business Inquiries from Switzerland

Business inquiries received through our LinkedIn company page are generally received and handled by Solida Safety Line GmbH.

Where an inquiry relates to the Swiss market, the information required for processing may be forwarded to Solida Safety Line AG.

Solida Safety Line AG
Promenadenstrasse 20
8280 Kreuzlingen
Switzerland

Telephone: +41 71 686 90 90
E-Mail: info@solidaag.ch

Solida Safety Line AG is a legally independent company responsible for conducting business with Swiss business customers. Administrative processing may be carried out centrally by employees at the Helmstedt location.

Personal data is transferred only insofar as necessary to process the respective inquiry and permitted under data protection law.

6. Statistics and Page Insights

LinkedIn provides operators of company pages with statistical analyses known as Page Insights. These allow us to evaluate the reach of our content and interactions with our company page.

These may include, in particular, information about page views, reach, reactions, interactions and aggregated information about users’ professional or geographic characteristics.

For certain processing of personal data in connection with LinkedIn Page Insights, Solida Safety Line GmbH and LinkedIn Ireland Unlimited Company are joint controllers pursuant to Art. 26 GDPR.

The agreement on joint controllership and further information on the processing of Page Insights data can be found in the LinkedIn Joint Controller Addendum.

The analysis of Page Insights serves our legitimate interest in improving our corporate communication and tailoring our content to users’ needs pursuant to Art. 6(1)(f) GDPR.

7. Recipients and International Data Transfers

In connection with the use of our LinkedIn company page, personal data is processed by LinkedIn. Data may also be transferred to affiliated companies and other recipients.

Personal data may be processed outside the European Economic Area, particularly in the United States. Information on such transfers and the data protection safeguards used can be found in LinkedIn’s privacy information.

Where business inquiries concern the Swiss market, necessary personal data may be transferred to Solida Safety Line AG.

The European Commission has issued an adequacy decision covering transfers of data subject to the GDPR to Switzerland.

8. Retention Period and Deletion

As a rule, we retain personal data that we process ourselves as part of our LinkedIn communication only for as long as necessary for the respective purpose or to comply with statutory retention obligations.

Messages in our LinkedIn company account are generally deleted no later than three years after the respective communication has concluded, unless longer retention is required by legal obligations or to establish, exercise or defend legal claims.

Where information is transferred to our internal systems to process business inquiries, the applicable statutory and operational retention periods apply.

We have only limited influence over LinkedIn’s independent storage and deletion of personal data. The platform operator’s privacy provisions apply in this regard.

9. Rights of Data Subjects

Under the applicable data protection laws, you have the following rights in particular:

Access to information about the processing of personal data
Rectification of inaccurate personal data
Erasure of personal data
Restriction of processing, where applicable
Objection to certain processing of data
Data portability, where applicable
Withdrawal of consent with effect for the future

To exercise your data protection rights in connection with our LinkedIn company page, you can contact Solida Safety Line GmbH.

Contact:
datenschutz@solida.de

You can also exercise your data protection rights directly with LinkedIn. Further information is available at: Privacy request to LinkedIn.

You also have the right to lodge a complaint with a competent data protection supervisory authority.

10. Updates to This Privacy Notice

We reserve the right to amend this privacy notice if legal requirements, our corporate organization or the functions of the LinkedIn platform change.

Last updated: October 2026

Privacy Notice on Video Surveillance

Below, we inform you pursuant to Art. 13 of the General Data Protection Regulation (GDPR) about the processing of personal data in connection with video surveillance on our company premises.

1. Responsible Company

The controller within the meaning of the GDPR is:

Solida Safety Line GmbH
Emmerstedter Straße 30
38350 Helmstedt
Germany

Telephone: +49 5351 395-0
Email: info@solida.de

No data protection officer has been appointed.

2. Purposes and Legal Bases of Video Surveillance

Video surveillance serves to protect our company premises and buildings against burglary, theft and vandalism and to preserve evidence in the event of security-related incidents.

The legal basis for processing is Art. 6(1)(f) GDPR.

Our legitimate interest lies in particular in protecting our property, preventing and investigating criminal offences and preserving evidence in the event of such incidents.

3. Areas Under Video Surveillance

Video surveillance is limited to the following areas of our company premises:

Entrance area / main entrance
Side entrance / side door
Logistics access road
Gate area
Goods receiving area

Public traffic areas and third-party properties are not deliberately monitored.

4. Video Surveillance Hours

The cameras are generally activated only outside regular operating hours.

Monday to Friday: 8:00 p.m. to 6:00 a.m.
Saturday and Sunday: continuously

No audio recording takes place. The microphone or audio function of the cameras is disabled.

5. Retention Period and Deletion

Video recordings are generally stored for a maximum of 7 days and are then deleted from the regular cloud video history.

If a security-related incident is identified within this period, the recordings required for this purpose may be secured separately and retained beyond this period insofar as necessary to investigate the incident, preserve evidence or establish or defend legal claims.

After the respective matter has been concluded, these recordings are deleted as soon as further storage is no longer necessary.

6. Access to Video Recordings

Only persons authorized for this purpose have access to the video recordings.

At Solida Safety Line GmbH, access is generally restricted to the following persons:

Management
Authorized administrator

Recordings are viewed only insofar as necessary for the purposes stated above.

7. Disclosure of Video Recordings

As a rule, video recordings are not disclosed to third parties.

In the event of a specific security-related incident, relevant recordings may be transmitted in particular to the following recipients:

Police and other competent investigative authorities
Insurance companies

Such transmission takes place only insofar as necessary to investigate or handle the respective incident and legally permissible.

8. Use of a Cloud Service

We use the cloud service Tapo Care by TP-Link to store and provide access to video recordings.

Recordings created as part of the video surveillance are stored in the cloud for a maximum of 7 days under the Tapo Care plan we use.

Where the provider processes personal data on our behalf in the course of providing the service, its involvement complies with the applicable data protection requirements.

9. Audio Recordings

Only images or video recordings are processed. No audio recording takes place. The audio function of the cameras used is disabled.

10. Rights of Data Subjects

As a data subject, you have the following rights in particular, subject to the applicable legal requirements:

Access: You can request information as to whether and which personal data concerning you is being processed.
Rectification: You can request the correction of inaccurate personal data.
Erasure: You can request the erasure of your personal data subject to the statutory requirements.
Restriction of processing: You can request that the processing of your data be restricted subject to the statutory requirements.
Objection: Where processing is based on Art. 6(1)(f) GDPR, you can object to processing on grounds relating to your particular situation.

To exercise your data protection rights, you can contact Solida Safety Line GmbH.

Contact:
info@solida.de

11. Right to Lodge a Complaint with a Supervisory Authority

Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates the GDPR.

Competent supervisory authority:
The State Commissioner for Data Protection of Lower Saxony
Prinzenstraße 5
30159 Hannover
www.lfd.niedersachsen.de

12. Automated Decision-Making

No automated decision-making within the meaning of Art. 22 GDPR takes place in connection with video surveillance.

13. Updates to This Privacy Notice

We reserve the right to amend this privacy notice if legal requirements or the technical and organizational conditions of our video surveillance change.

Last updated: September 2026